How we deliver.
Free shipping on orders over $75!
For deliveries under $75, we offer $15 flat rate shipping Australia-wide.
Please note that deliveries to some areas may be charged a $15 surcharge. If this is the case for your location we will contact you to discuss and refund your purchase if necessary.
We use couriers to deliver all orders and give authority to leave. If you do not have a safe place for your order to be left please note this in the Special Delivery Instructions box and we will organise delivery via Australia Post.
If you live in an apartment please make sure your apartment number is added to the Special Delivery Instructions and if you are getting your goods delivered to your work address please make sure you have included the business name.
If you have any queries please email us at email@example.com or call (02) 9427 2157.
A note on sustainability: We are very aware that shipping products requires a lot of packaging. In order to minimise our environmental footprint we offset our plastic usage via Ocean Recovery Alliance’s Plastic Catch Initiative. We also use biodegradable packing pellets and reuse packaging whenever possible.
All of Our Pantry products including our GOOD Sauce™ range, GOOD FAT™ range and books/publications are delivered Australia wide.
We no longer deliver chilled broth products in Sydney as they are widely available in stores.
Please order GOOD BONES™ online from Organic Meat Online for Australia-wide delivery) or go to our Stockist Page to find an online retailer in your state or purchase in-store from your nearest stockist!
If you are an existing customer and would still like home delivery please email us at firstname.lastname@example.org and we will try and accommodate you in the short term. Please note we will be offering a shelf stable broth in 2020.